New Roadside Assistance Program Will Support MobilityWorks Consumers
- By Laurie Watanabe
- Sep 26, 2014
Road trips — whether across the country to visit family or across town to pick up groceries — can be a challenge for drivers and passengers with disabilities. Something as simple as a flat tire or a fender-bender can strand motorists if tow truck drivers or first responders can't accommodate their wheelchairs.
Recognizing this dilemma, MobilityWorks has launched ProtectionWorks, a roadside assistance program to help those motorists out.
If a ProtectionWorks customer's accessible vehicle needs to be towed, the program will send another accessible vehicle — along with a tow truck — to give the customer a lift home or to the repair shop.
ProtectionWorks also offers assistance if a vehicle's wheelchair ramp or lift malfunctions, and will dispatch a technician to facilitate repairs if a customer's wheelchair or scooter breaks down. For the road’s smaller emergencies, the program offers towing assistance, changes flat tires, delivers up to three gallons of fuel, and helps with battery problems, lost keys and winching service.
"A vehicle from MobilityWorks gives people who use wheelchairs or scooters the freedom to do what they want to do and go where they want to go," Bill Koeblitz, president/CEO of MobilityWorks, said in a news announcement. "ProtectionWorks then provides the peace of mind to know that should something go wrong, it's easy for our customers to get the help they need. We provide the vehicle and the confidence to use it."
ProtectionWorks will be included free for one year with the purchase of each new MobilityWorks accessible vehicle. Customers can also purchase coverage for $599 for five years. Go to mobilityworks.com/roadside for more information.
Laurie Watanabe is the editor of Mobility Management. She can be reached at firstname.lastname@example.org.